Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you use our online Quran and Islamic studies platform.

Last updated: September 2025

We collect only what we need to provide classes and support, never sell your data, and apply appropriate safeguards such as encryption and access controls.

Contents

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

  • Personal Information: Name, email address, telephone number, and billing details when you register or subscribe.
  • Student Information: Age, gender, learning level, class schedule, and progress reports for educational purposes.
  • Technical Information: IP address, device/browser type, and usage data to maintain platform reliability and security.
  • Communication Data: Messages and feedback that you send to us for support and quality improvement.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our educational services
  • To process registrations and payments
  • To communicate about accounts, classes, schedules, or updates
  • To personalize learning experiences and recommend courses
  • To monitor usage and ensure platform performance
  • To detect, prevent, and address security issues or fraud
  • To comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information only when necessary:

  • With Instructors: Relevant info shared with qualified teachers to deliver classes.
  • Service Providers: Payment processors, analytics, and hosting partners working on our behalf under strict contracts.
  • Legal Requirements: If required by law or valid governmental request.
  • Business Transfers: In connection with a merger or acquisition, subject to applicable laws.

All third parties are required to protect your data and act in accordance with the law.

4. Data Security

We implement technical and organizational measures to safeguard your data, including:

  • Encryption of sensitive data in transit and at rest
  • Role-based access controls and employee security training
  • Regular security assessments and monitoring

No method of transmission or storage is 100% secure, but we strive to use industry-standard protections.

5. Data Retention

We retain personal information only as long as necessary for service delivery, legitimate business needs, and legal or regulatory requirements.

Retention periods vary based on data type, sensitivity, and legal obligations. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the following rights over your personal data:

  • Access: Request a copy of your personal information.
  • Correction: Ask us to correct inaccurate or incomplete data.
  • Erasure: Request deletion under certain conditions.
  • Restriction: Ask us to limit processing in specific circumstances.
  • Objection: Object to certain processing activities.
  • Portability: Request transfer of your data to another organization.

To exercise these rights, please reach out using the details in the Contact section below.

7. Children’s Privacy

Our services are available to students of all ages. For learners under 13, we collect personal information only with verifiable parental or guardian consent.

Parents/guardians may review, request deletion of their child’s information, or withdraw consent by contacting us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post updates on this page and revise the “Last updated” date. Please review periodically for changes.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

  • Email: admin@iquranacademy.online
  • Phone: +45 71 53 43 15